Support

The fastest route to the right tool.

Use the client portal to manage services, incidents and support requests. The knowledge base covers frequently needed procedures, and remote support is available when we need to work with you directly.

Documentation

Knowledge base

Guides for hosting, domains, mail, S/FTP, telephony and other common tasks.

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Assisted support

Remote Support

Start a TeamViewer session when our support team asks you to connect for assisted troubleshooting.

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Operations

Status

Current incidents, planned maintenance and recently closed notices.

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Technical support by people

When you need support, your request reaches our team rather than being routed through an AI chatbot. Complex cases can be escalated to the engineers behind the services and infrastructure.